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Newcomer
Nov 29, 2021 3:17 AM UTC
Question

Windows 11 / low system resources

Since upgrading to Windows 11 (regular end-user track--nothing Insider), I've found a Zoom session (using the Zoom client) often eventually produces a "Low system resources may affect your audio quality. Try closing some applications to improve performance" Windows "overlay" error warning/message (attached). I'm using a decently powerful PC (obviously powerful enough for MSFT to say it's fine for Win11), 32G RAM, TB4 to 5K monitor, gigabit internet, 100mbps wifi, so I don't really think there's anything about my system which should so easily be actually overstressed. If I ignore the warning, my audio will start to stutter. If I close an application, the problem's better for a few minutes, then returns. It only happens "well into" a Zoom (at least a half-hour in). The Zoom session need not be anything special; today's was only five participants. I can't (or don't know how to) know that it's actually Win11-related, or even that it's Zoom-related, but it started immediately after I upgraded from Win10 to Win11, and it only happens when I Zoom (not when I Teams, Meet, jit.si, BlueJeans, Signal, WhatsApp, whatever). It might seem more likely to happen when at least one person's screenshared.

 

It's a bit reminiscent of the "low GDI handles" problem Windows had 15-20 yrs ago. It feels as if the Zoom session is somehow "cumulatively using up" my resources, which makes no sense to me.

 

Yes, I run lots of stuff on my PC--but nothing actually stressful for today's tech.

 

Anyone seen anything similar?

 

Better yet, anyone have any thoughts about how to prevent/mitigate/remediate?

    33 replies

    Newcomer
    Dec 8, 2021 2:51 AM UTC

    I seen this message tonight on a ZOOM session also using Windows 11.  ""Low system resources may affect your audio quality".   Not seeing this when I used Windows 10 or when I use Linux Manjaro with a KDE desktop. 

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    Newcomer
    Dec 17, 2021 1:06 PM UTC

    I am getting same issue. Tried to upgrade my drivers + upgraded my BIOS on Dell Latitude 7400. (core i7, 16GB ram). Windows 10 worked well on same setup. Looking forward for solution. 

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    Newcomer
    Jan 12, 2022 3:48 PM UTC

    Any solution found on this yet? I'm started having the same issue when I upgraded my laptop to Windows 11.

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    Explorer
    Jan 25, 2022 2:16 AM UTC

    I am having this issue. It often leads to the blue screen of death in Windows 11 and computer restarts. Any solutions?

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    Newcomer
    Jan 28, 2022 1:29 AM UTC

    My solution for now was to switch off Windows 11 and I went back to using Manjaro Linux.   I'm using the Cinnamon desktop Manjaro Linux,   I do have the Manjaro KDE desktop  installed also on another partition but Cinnamon is a little quicker and easier to navigate between apps I have open.  Anyways for me ZOOM on Linux Manjaro works great, no memory issues, no sound quality issues. I use Window.. I like Windows 11 ....., but I prefer to have smooth computing experience when I use ZOOM along with other apps in the background.   Not a solution for Windows but a solution for not having issues with using Windows.

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    Newcomer
    Feb 17, 2022 6:59 AM UTC

    [Solution] Uninstall 32bit version of Zoom and install latest 64bit version of Zoom. It helped for me. 

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    Newcomer
    Mar 19, 2022 12:12 AM UTC

    where to download the 64 bit?

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    Newcomer
    Mar 19, 2022 9:41 AM UTC
    Newcomer
    Mar 8, 2022 12:15 AM UTC

    I am getting the same warnings with Windows 11 on a Surface Book 2!

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    Newcomer
    Apr 9, 2022 3:11 AM UTC

    I am facing same problem and had tried may ways to avoid the problem except downgrade to win10.

    Hope Zoom can fix the bug

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    Newcomer
    Apr 29, 2022 1:35 AM UTC

    Downloadable versions of ZOOM can be found here, this includes the 64 bit desktop version that works well with Windows 11.       https://support.zoom.us/hc/en-us/articles/207373866-Zoom-Installers

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    Newcomer
    Jul 2, 2024 10:14 AM UTC

    I am having the same issue. Audio is horrible. Takes a while for meeting to come in clear. Removing HD to see if it revolves problem. I have great internet speed but I get the low resources warning. I thought it was my computer but based on what I am reading here it has to do with Windows 11.

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    MGSR
    Community Manager
    Community Manager
    Jul 8, 2024 10:41 PM UTC

    Hello @KimM44 

    We would highly advise to update your computer's drivers, make sure you are using a 64bit Zoom installer and update it to the latest version.

    You can also check the system requirement to run Zoom on your computer here. 

    Have a great day!

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    Newcomer
    Jul 17, 2024 9:47 PM UTC

    I noticed I get the low system resources messages anytime I open another browser while using Zoom. If I'm using MS Edge for Zoom and then I open Chrome or Firefox the poor audio quality will start. This just start happening recently on the last couple of months. 

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