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Rupert
Partner
Partner
Sep 29, 2021 12:31 PM UTC
Solved

Whitelisted domains

Hi Folks,

 

Where do I add/edit "whitelisted domains" in my Zoom admin panel?

 

Thanks,

 

Rupert

Bort
BortAnswer
Employee
Sep 29, 2021 3:49 PM UTC

Yep, that would be it 

7 replies

Bort
Employee
Employee
Sep 29, 2021 3:33 PM UTC

Hi @Rupert 

Can you tell me what you are whitelisting domains for? That will help me figure out where you would do that in the web console? 

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Rupert
Partner
RupertAuthor
Partner
Sep 29, 2021 3:45 PM UTC

Hi @Bort 

 

I am trying to understand the extended Waiting Room options for Meetings.

 

There is one options that says:

 

"Who should go in the waiting room?"
- "Users who are not in your account and not part of your whitelisted domains"

 

Ha - I think I've just found it. When you actually choose that option, an input box appears and you can enter domains there. I guess that would be it then? 

 

Rupert

 

 

 

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Bort
Employee
BortAnswer
Employee
Sep 29, 2021 3:49 PM UTC

Yep, that would be it 

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Newcomer
Apr 28, 2022 12:52 AM UTC

Hi

 

Whilst i am trying to whitelist certain users, i keep getting this message "Please enter valid domain(s)"

I have attached an image so as to assist you in understanding my query better. 

 

How do i overcome this?

 

Thanks

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Newcomer
Jan 13, 2023 11:57 PM UTC

Was there a solution to this? I'm also having the same error message.

 

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Newcomer
Aug 11, 2023 9:44 PM UTC

the domain is for an entire website domain. if you wanted to add ***********,  you could have to include the domain gmail.com. i wanted to add the personal emails from my team. ended up included them as users under a basic profile. no additional cost. 

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Newcomer
Jan 25, 2024 5:33 PM UTC

does whitelisting a domain allow a user to automatically enter the zoom session without going to the waiting room.

 

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