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Newcomer
Apr 22, 2022 7:12 PM UTC
Question

When screen sharing the mouse stutters

When I am using zoom I find the mouse pointer stutters. In other words, it lags the update. When I stop screen sharing it continues. 

I have an Alienware PC with an nVIDIA 3080 RTX running windows 11 with the latest drivers and the latest versions of the zoom client. 


    4 replies

    Newcomer
    May 11, 2023 5:51 PM UTC

    I'm seeing that too. Completely different system: Lenovo ThinkStation with an Nvidia Quadro P4000 video card, latest drivers, latest Zoom, and Windows 11.

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    Newcomer
    Sep 19, 2024 4:02 PM UTC

    Did anyone ever get an answer on this?  I too have the issue on a new Lenovo Yoga 9i w/32Gb mem.  Zoom should not be this sluggish.

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    Explorer
    Dec 6, 2024 11:37 AM UTC

    I've faced the same problem here. Don't know how to solve this ....

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    MGSR
    Community Manager
    Community Manager
    Dec 12, 2024 10:51 PM UTC

    Hello Community members,

    I'm sorry for the late response and for the inconvenience.

    Kindly check out this resource for help with troubleshooting.

    Kindly let us know if it helps or if you need further assistance.

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