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Newcomer
Sep 12, 2025 1:51 AM UTC
Solved

Virtual Backgrounds

I h know how to get to virtual backgrounds, the problem is there are no backgrounds to choose from

Partner
Sep 15, 2025 11:55 AM UTC

hi @BTJ ,
The list of and the ability to add new backgrounds are under the control of the admin account holder of the whole tenant account.
It is in the advanced settings in the admin section.
You need your admin to change these, or that may be you if you paid for this account.
https://youtube.com/shorts/uYLWLtglRig?feature=share
https://youtube.com/shorts/5N09ia0f9Go?feature=share

All the best



John

3 replies

Partner
Sep 15, 2025 11:55 AM UTC

hi @BTJ ,
The list of and the ability to add new backgrounds are under the control of the admin account holder of the whole tenant account.
It is in the advanced settings in the admin section.
You need your admin to change these, or that may be you if you paid for this account.
https://youtube.com/shorts/uYLWLtglRig?feature=share
https://youtube.com/shorts/5N09ia0f9Go?feature=share

All the best



John

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MGSR
Community Manager
Community Manager
Oct 2, 2025 9:01 PM UTC

Hi @BTJ!

Did you see the previous response from @ExpertswhoJohn?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

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MGSR
Community Manager
Community Manager
Oct 10, 2025 2:40 PM UTC

Hi @BTJ!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

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