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Newcomer
KSL_1027
Newcomer
Nov 23, 2021 8:58 PM UTC
Question

virtual backgrounds

I'm seeking help re. virtual backgrounds. I lost the backgrounds I saved when I upgraded to the latest version of Zoom. Now, when I attempt to add them using the virtual background + option, they are not downloading for some reason. Any ideas? All the settings, account info remained in tact, but I can't seem to use the virtual background option.

    2 replies

    Newcomer
    Binos
    Newcomer
    May 14, 2025 4:19 AM UTC

    I got a replacement iPhone, after having a crack. Identical model – did a peer-to peer transfer for data. Zoom now logged on, on new device, but all saved backgrounds (jpegs which are all present in the new phone), and I had quite a few. have disappeared from the background choices. I’m still logged in on the same user name as was on the old device. How do I get them back in? What have others done in this situation? Thanks. .

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    Newcomer
    Binos
    Newcomer
    May 14, 2025 4:22 AM UTC

    I got a replacement iPhone, after having a crack. Identical model – did a peer-to peer transfer for data. Zoom now logged on, on new device, but all saved backgrounds (jpegs which are all present in the new phone), and I had quite a few. have disappeared from the background choices. I’m still logged in on the same user name as was on the old device. How do I get them back in? Thanks. .

    Translate
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