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Newcomer
Gino3
Newcomer
Jun 12, 2025 6:29 PM UTC
Question

Video

Whenever I open a meeting my background is green and so is my face. How do I correct that?

1 reply

Bri
Community Manager
Bri
Community Manager
Jun 30, 2025 3:35 PM UTC

Hi @Gino3 👋. It sounds like you may have "I have a green screen" selected in your settings. Can you try turning this off by going to your Zoom settings > Video & Effects > Virtual Backgrounds and then deselecting the "I have a green screen" toggle? 

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060387 

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