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Newcomer
Jun 15, 2025 4:30 PM UTC
Question

Video

I would like to know what is happening with the video camera because everything seems to be fine, but I have no image. Can you help me please?

 

1 reply

storyhub
Partner
Partner
Jun 17, 2025 2:20 AM UTC

Check settings > video and be sure the correct camera device is selected. Be sure the camera is not being used by another application. Be sure that Zoom has permission from the OS to use the camera.

for further insight https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068908

If this works please click accept as a solution.

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