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Explorer
levitate
Explorer
Mar 1, 2023 12:14 PM UTC
Question

Using Zoom with MacOS Stage Manager messes up screensharing

I just tried to screen share an open KeyNote presentation to a client and it was a disaster:

 

1 - Zoom couldn't see the KeyNote in the list of open apps

2 - I closed the screenshare menu, then reopened and it now could see KeyNote

3 - I selected the Keynote, but it shared it as a rhomboid shape, as the thumnail is displayed like that in the sidebar of Stage Manager.

4 - There was no way to click into the Keynote

5 - I successfully resolved this by turning off Stage Manager (in OSX System Settings, Desktop & Dock) and the share worked perfectly.

 

SUMMARY: The issue is solved by turning off Stage Manager, but this affects the whole computer, and I feel like I shouldn't have to do that.

 
 

    8 replies

    Newcomer
    mcommerce
    Newcomer
    Mar 9, 2023 9:09 AM UTC

    This is very frustrating. I spent an hour troubleshooting my Zoom settings in a live class before finding out this was the issue. Will a fix be released please?

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    Newcomer
    jbaxley
    Newcomer
    Mar 14, 2023 1:24 PM UTC

    Can confirm this is happening consistently. Turning Stage Manager off allows for proper Zoom sharing. Please update the app to handle Stage Manager properly?

     

    Side note: Turning Stage Manager back on mid-share and doing a New Share shows only some of the application windows available. 

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      Newcomer
      nr-dmmm
      Newcomer
      Mar 22, 2023 8:32 PM UTC

      I have this problem too, and would like for Zoom to address this issue on Mac.

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        Explorer
        Johnheadlee
        Explorer
        Apr 3, 2023 10:32 PM UTC

        This is because the OS is showing the thumbnail for the app. You want to combine your zoom app and whatever you want to share. Best route is to be on zoom and then drag your KeyNote for instance back onto your screen and you should have both apps under the same "Stage Manager" group. It will then work fine... And I'd recommend you try it BEFORE your meeting like I did and I am guessing you did above :S

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          Newcomer
          Jmush
          Newcomer
          May 16, 2023 7:18 PM UTC

          Good tip. This is a workable solve but not intuitive for the average user. It should be that if you pick a window to screen share, it should be seen no matter which Stage Manager is at the forefront. Hopefully Zoom can fix. 

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            Newcomer
            willjoe2442
            Newcomer
            May 17, 2023 5:55 AM UTC

            On macOS 10.15 Catalina, you need to allow Zoom access to screen recording to share your screen. You can do this in your System Preferences. Select the Security & Privacy option, click the Privacy tab, scroll down to Screen Recording, and finally check the option for zoom.us.

             

            Regards,

            Diana

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            Newcomer
            Booknik18
            Newcomer
            Jul 24, 2023 6:57 PM UTC

            I had a nightmare last weekend with a presentation as well. So frustrating. 

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            Newcomer
            motheroftwo
            Newcomer
            Jun 22, 2024 10:28 PM UTC

            I had a similar problem. I prefer to have Stage Manager on - but Zoom is so naughty with Stage Manager and two screens (which is the setup I have on my desk for online meetings.) Please fix this Zoom.

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