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Newcomer
Apr 29, 2022 7:24 AM UTC
Question

Using host key with a waiting room

I work for a non-profit and we hold various meetings each month. These are hosted by a whole range of different people who either work for us or are members of the non-profit. It has become quite a clunky process to have so many people have a login to our Zoom account.

 

During our conference last year, I created approx 20 different licenced Zoom accounts as we had multiple sessions running concurrently and we used host keys instead of a login. This was a much easier process although it seemed that we had to have the waiting room turned off for this feature.

 

Is there any way to have a host key enabled but to still have a waiting room? Some of our meetings are highly sensitive so we still need this security of a waiting room. Might be important to note that we use the Personal Meeting ID as opposed to scheduling individual meetings.

    5 replies

    Alex_PFT
    Partner
    Partner
    Apr 29, 2022 12:48 PM UTC

    Hi,

    You need to be in the meeting to claim host with the host key, so no it wont work with the waiting room.

     

    Alex

    zoom@pft

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    Newcomer
    May 13, 2023 7:52 PM UTC

    bobbyfraz,

     

    Our non-profit has the same use case, and I'd like to share some of our workarounds:

    (1) Once someone joins the meeting and inputs the Host key and becomes the Host, that person can then click on the SECURITY button to then enable the Waiting Room at that point.

    (2) You can enable password-protected meetings along with enabling the Waiting Room. In this scenario, you can send out a special link (that will include the password in the link) and only people who have that link can auto-join the meeting and bypass the waiting room. Anyone trying to join outside of that link will be put into the Waiting Room.

    There may be other creative ways, but those are the two we use successfully! I share this in case there is anyone else out there having this use case.

    Now a Word to Zoom Tech Support or Chat Moderators: Please pass along an enhancement request for Zoom's consideration: to allow people to enter a Host Key from the Waiting Room. That small tweak would be a HUGE help for so many groups.

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    Newcomer
    Jan 22, 2024 3:00 PM UTC

    how do I make your suggestion #2 work, please?  I do not see where i can do that...

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    Alex_PFT
    Partner
    Partner
    Jan 22, 2024 4:01 PM UTC

    When you create a meeting, you can choose what type of security. 

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