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Explorer
Sep 17, 2021 4:38 PM UTC
Solved

Upside Down Video

My Zoom video shows me upside down.  The background image is correct but not the "front" of the background. 

Which displays an upside down image.  See screenshot below.

And Yes, I have checked the camera.  It works fine.  It is definitely is Zoom.

Done a search on this community site and found nothing.

There is nothing wrong with the camera.  As it works in all other applications, but not in Zoom.

 

I can temporarily remedy this by turning off the video - and just show a still of me.  But I host tons of Zoom meetings and it would be great to solve this!

 

THANKS!

 

 

    Explorer
    Sep 17, 2021 8:16 PM UTC

    Rupert!

    THANK YOU

    That took care of it!!

     

    10 replies

    Rupert
    Partner
    Partner
    Sep 17, 2021 4:51 PM UTC

    Hi @richardIMS ,

     

    Go to your Video Settings in Zoom and look at your video preview. In the trop right of the picture you will see a small rotate icon.  Try clicking this to rotate your video.

     

    Hope this helps.

     

    Rupert

     

     

     

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    richardIMSAuthorAnswer
    Explorer
    Sep 17, 2021 8:16 PM UTC

    Rupert!

    THANK YOU

    That took care of it!!

     

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    Newcomer
    Aug 30, 2022 1:50 AM UTC

    Hi! I'm having the same problem as you were with your upside down image. My camera is fine and is upright everywhere else except for Zoom. Were you able to find a solution?

     

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    Bort
    Employee
    Employee
    Aug 30, 2022 3:15 AM UTC

    Hi @julsully68 

    This article should show you how to rotate the camera in video settings: https://support.zoom.us/hc/en-us/articles/115005859366-Manually-rotating-video

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    Newcomer
    Mar 10, 2023 1:10 AM UTC

    I too am having this problem but neither of these two solutions display "Video Settings" or a camera icon under settings. Perhaps it's different now?

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    Explorer
    Jul 30, 2024 10:33 PM UTC

    I'm having the same problem. None of the solutions work for me. I do zoom on a MacBook Air. Has anyone found an answer with this device?

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    Explorer
    Jul 30, 2024 10:34 PM UTC

    The camera is built-in to the MAC.

     

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