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Newcomer
May 12, 2024 12:46 PM UTC
Question

Update the 5.15.5 or higher version

When I enter in the app Zoom Meetings, I can't go to the profile or the initial page because it requests an update, a 5.15.5 or higher version, but the Zoom website show me Zoom Workplace version 6.0, but when I download and try to enter , the same version appears and the same thing happens (the update request). What do I do? I need to record my classes.

3 replies

CarlaA
Employee
Employee
May 16, 2024 4:18 PM UTC

Hi @Marília12 ,

 

Thank you for posting for the first time and welcome to the Zoom Community! I suggest that you completely uninstall Zoom, restart your device, and then download the latest version of Zoom Workplace. 

 

Let me know if that works!

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Newcomer
May 16, 2024 6:49 PM UTC

thanks

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