Skip to main content
Explorer
Feb 3, 2023 1:11 AM UTC
Solved

Update Stopped, then New Download Stopped

I started a Mac Zoom update which stopped and did not complete. I could not even close the update window.

I used an App Cleaner & Uninstaller to completely uninstall Zoom.

Upon downloading newly and reinstallation, the installer completely stopped again with the message window “Waiting for other installations to complete.” When I try to quit the installer I get this message, “The Installer is busy. The window can’t be closed.”

So the install won't complete, and the install window cannot be removed from my desktop.

Any idea how I can correct this situation so that I can download Zoom again?

    DougHinesAnswer
    Explorer
    Feb 4, 2023 2:10 AM UTC

    THIS SITUATION HAS BEEN SOLVED.  I did an emergency shutdown (held the off button for 10 seconds) which not only shut the computer down, it halted/interrupted the installation process. When I restarted, I downloaded Zoom, and everything is working now. Thanks All.

    3 replies

    DougHinesAuthorAnswer
    Explorer
    Feb 4, 2023 2:10 AM UTC

    THIS SITUATION HAS BEEN SOLVED.  I did an emergency shutdown (held the off button for 10 seconds) which not only shut the computer down, it halted/interrupted the installation process. When I restarted, I downloaded Zoom, and everything is working now. Thanks All.

    Translate
    Newcomer
    Jul 25, 2023 2:05 PM UTC

    Dear sir I need cleaner job please help me

    Translate