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Newcomer
Oct 16, 2023 7:07 AM UTC
Solved

Unknown symbols when entering the conference

When entering a Zoom conference, unknown characters appeared instead of my first and last name. Another participant who also had unknown symbols was also present at the conference 

CarlaA
CarlaAAnswer
Employee
Oct 24, 2023 6:30 PM UTC

Hi @Vlad09, thank you for posting for the first time, and welcome to the Zoom Community!

 

Zoom is aware of this issue and investigating the cause and a resolution. As a workaround, meeting participants can manually change their display names. If you're the host of the meeting, ensure that you have allowed participants to rename themselves in the meeting settings.

 

I hope this helps!

1 reply

CarlaA
Employee
CarlaAAnswer
Employee
Oct 24, 2023 6:30 PM UTC

Hi @Vlad09, thank you for posting for the first time, and welcome to the Zoom Community!

 

Zoom is aware of this issue and investigating the cause and a resolution. As a workaround, meeting participants can manually change their display names. If you're the host of the meeting, ensure that you have allowed participants to rename themselves in the meeting settings.

 

I hope this helps!

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