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Explorer
sshwe
Explorer
Dec 21, 2024 10:33 AM UTC
Solved

Unable to start Recording using "Save to Desktop" option.

I get ONLY option as - record to Cloud. Can't see any Record to Computer option.

Why this option is NOT enabled? When my settings have the option selected - record to computer.

 

 

    sshweAnswer
    Explorer
    Dec 25, 2024 2:39 PM UTC

    Solution: Download the Desktop App and I can see the option to "Record on Computer"

    View in thread

    5 replies

    Ray_Harwood
    Partner
    Ray_Harwood
    Partner
    Dec 24, 2024 5:19 PM UTC

    Welcome to the Zoom Community, @sshwe.

     

    Are you on a desktop computer? There’s no local recording on phones and tablets. See this Zoom Support article for some additional info:

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0076922

     

    Are you on an account by yourself? If you’re in a Business, Enterprise, or Education account, your administrator might have disabled this feature.

     

    Are you the Host of the Meeting? Attendees might not have permission from the Host to record locally. 

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    Explorer
    sshweAuthor
    Explorer
    Dec 25, 2024 8:06 AM UTC

    Hi Ray, Thank you for your response!

    Yes, mine is on Laptop & I am the Host.
    I have a paid subscription & this feature was very much active till Cloud Space got full.
    I cleared the space.

    I was recording on the Laptop. But now this feature doesn't appear anymore.

    How to activate it back?

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    Explorer
    sshweAuthor
    Explorer
    Dec 25, 2024 8:02 AM UTC

    Hi Ray, Thank you so much for your response!
    Yes, I am using a Laptop.

    And this feature was working since a very long time.

     

    Recently my free memory on ZOOM got full.

    But I created space.

    From that time this feature is Not Available.

    Earlier I was recording on the Laptop.


    Now, I have NO CLUE how to get it back!

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    Explorer
    sshweAuthorAnswer
    Explorer
    Dec 25, 2024 2:39 PM UTC

    Solution: Download the Desktop App and I can see the option to "Record on Computer"

    Translate
      Newcomer
      Waqas56
      Newcomer
      Dec 26, 2024 10:46 AM UTC

      If you're unable to start recording using the "Save to Desktop" option, it could be due to several reasons. This issue might occur in various applications like screen recording software, video capture tools, or even browser extensions. Below are some common causes and troubleshooting steps to help resolve the problem:

      Permissions Issue:

      Insufficient Disk Space:

      Corrupted Desktop Path:

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