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Newcomer
Jun 13, 2023 2:35 AM UTC
Question

Unable to launch video meeting

error massage "Unable to launch video meeting. When possible, please restart your computer and try again"

I've tried to restart computer and checked camera and microphone access but still not working on my laptop.

 

 

3 replies

Partner
Jun 13, 2023 10:18 AM UTC

hi ipds,

 

you might try updating the zoom client.

 

also there is a zoom support article on the subject.

Meeting won't launch from Google Chrome – Zoom Support

 

thanks,  eliot

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Newcomer
Dec 5, 2023 1:53 PM UTC

Any more updates on this. We started to seeing this error from last one month but no luck in resolving and have explored all possible troubleshooting paths. 
Not reproducible on demand hence can't capture additional logs and dump files aren't so helpful so far.

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Newcomer
Jun 22, 2024 12:49 PM UTC

Zoom Communications is becoming complacent, just what caused the downfall of Cisco Webex. Zoom just does not have a guarantee for start up on a Windows 11 environment. Either I get "restart computer" or if I click on the Zoom program icon, it does not start but the processes are visible from Task Manager. Wake up Zoom and help you paying customers maybe???

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