Unable to establish secure connection with Zoom

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Hi Team,

One of my user in office facing issue while joining Zoom meeting "Unable to establish secure connection with Zoom"

Screen shot is attached. Any idea what we can do in this case. Have already tried reinstalling ZOOM app and User had tried different internet service provider for connecting Zoom meetings

G

georgiegAnswer

Newcomer

*I was able to fix this issue - through contacting them by email. It worked on my Mac. Hope this helps someone.

*Open the Zoom desktop application.

Select zoom.us at the top of your screen and select Uninstall Zoom.
Select OK to confirm uninstalling the Zoom desktop application and all of its components.
Restart your Mac
Reinstall Zoom via zoom.us/support/download

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RaptonMk2

Newcomer

The best thing I can come up with to temporarily fix it (I'm a Windows ten user) is by going to your taskbar, and looking at your far left you see an up arrow which looks like a ^ but bigger. When you click on that icon it shows you some small icons. Look through the icons until you find the zoom icon. Right-click on the icon and look at the bottom of the list where it says "Exit". click that and it will sign you out of Zoom and close it. I'm sorry that the answer is a paragraph long and I'm sorry that this is the best that I can come up with.

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454566172871

Newcomer

😀

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