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Unable to Edit Meeting

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I'm having some issues with my Zoom App. It started with not syncing select meetings (I use the Zoom plugin for Outlook) for weeks, completely hit or miss what would show up in my Upcoming Meetings tab on the app. Randomly today, 3 meetings that never showed up finally did (yay!- don't know how or why). However, I am unable to edit them from the app. I need to disable auto-recording for this specific upcoming meeting, but have no way of editing the settings.

I've attached a screenshot as well.

thanks for any ideas anyone has!

ZoomTestKitchen

Specialist

A couple of things strike me in the screenshot you provided.

The latest version of the Zoom client version 5.11.10 (which is what I'm testing on) displays a greyed-out "Edit" button, not the absence of the "Edit" button. It's displayed greyed-out because I own the meeting and it is currently in progress.
The absence of the "Edit" button in your screenshot makes me think you're looking at these meetings as an invited attendee, not the owner of the meeting.
Could you possibly be signed in with a different account that has been invited or by chance an Alternate Host?

Just some thoughts.

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alippincAuthor

Explorer

Hi Jeff,

I am the host of the meeting, I blocked out my surname but you can see it's the same for all the meetings in the screenshot, all from my work account. I know it's work and not an accidental personal login also because I use two different surnames (luckily it's easy to tell!). All my other meetings show the normal Edit, See Invitation, etc. boxes. I'm at a complete loss.

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ZoomTestKitchen

Specialist

I recall seeing a similar display on my Zoom client a little while back. At least as much as being presented with a "Join" button instead of the "Start" button on a meeting that I created and host every week. Then after installing an update or two that problem disappeared.

I'm at a bit of a loss as well with the issue you're experiencing, but I would compare the Zoom Client versions on the computers that are displaying properly against this one that is giving you issue.

Good luck, and sorry I couldn't be more help.

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Gillianxr

Newcomer

Something similar happened to me. I have a feeling I know why it happened. I do have a meeting sitting there in my app that I can’t delete or change and it doesn’t show up if I check the web-based zoom. I believe it showed up after I was in a meeting, handed over the hosting to someone else and left. It didn’t seem to affect my recurring meetings but the first time I created a new meeting it was stuck in limbo( only a “join” button, as if someone else created it) After that I created the second meeting with a similar name and it was fine. This happened once before but somehow I was able to get rid of the bad meeting.

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Gillianxr

Newcomer

I was able to resolve the problem by deleting the app on my iPad and downloading it again from the cloud. Now the dummy account disappeared.

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D

dnaprasetiyo

Newcomer

Any someone same for problem zoom can't modify setting > Installed Apps > Zoom?

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M

mrsclare

Newcomer

I opened the App on my surface and could edit in the app. I still cannot edit on the browser version.

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M

meriment

Newcomer

This comes down to which interface was used to schedule the app (desktop, browser, 3rd party calendar e.g. outlook). Unfortunately not all interfaces populate meetings and let you edit consistently. You can either edit solely within the desktop app or if you want to to take advantage of scheduling features there are Zoom specific scheduling apps such as Salepager that integrate completely with Zoom and ensure meetings sync.

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