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Newcomer
Lunacounselling
Newcomer
Dec 13, 2024 9:35 AM UTC
Question

unable to change email

Hi,

I have registered and set up my Zoom account with a business email address, but every time an invite is sent out, it defaults to my personal email address. I can't edit or change anything. Please can someone help?

1 reply

storyhub
Partner
storyhub
Partner
Dec 14, 2024 9:07 AM UTC

It is not clear how you are sending the invitation. In most cases Zoom offers an invitation copy to paste into an email. If this is the case then the default address is controlled by your email software and you may need to manually change the from before sending. If some other method is being used perhaps the following may help https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063688

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