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"Turn On Reactions" MacOS desktop notification

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I abhor automatic gesture reactions in Zoom so I've disabled them.

Recently, Zoom started popping up desktop notifications every time I start a new meeting - not traditional desktop notifications but one that hangs off the camera icon in the MacOS taskbar (Sequoia 15.2).

This is horrible. How do I make it stop?

Grr, I would upload an image but this forum isn't letting me.

The notification reads:

Turn On Reactions

"zoom.us" has turned off Reaction effects. Click <camera icon> and select Reactions to add more impact to your gestures.

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T

titaniumbones

Newcomer

same issue for me, on an uptodate 2024 macbook.

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M

mb4324525243

Newcomer

Same issue for me. Terrible. It pops up every time my camera is turned off / on in a meeting. 5-10 times in every meeting. Please fix this. (also I never use reactions, they're a superfluous unnecessary feature)

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J

Johnny5280

Newcomer

So it happens whether I use the built-in camera or an external camera. Every time the camera is engaged by Zoom, the popup appears. Very annoying.

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MGSR

Community Manager

Hello Community Members,

I'm sorry for the inconvenience and the late response.

Our technical team has acknowledged this issue and is actively working on a solution.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.

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L

leandrodimitrio

Newcomer

Is there a ticket we can track?

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bstrelko

Partner

HA! Doesn't hurt to dream...

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K

KHK1

Newcomer

Joining this choir of very frustrated voices. This is driving me crazy.

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S

skipper5

Newcomer

Having the same problem!

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TurnUpTheMike

Newcomer

Hey, I resolved this issue. Thought I should share the how.

So...
For me, this started when I applied MacOs updates which installed Sequoia 15.2.
This update also triggered Zoom to update afterward.

I assumed this was a zoom issue, but I'm pretty sure this is a MacOs issue based on the griefing of other internet forums. I verified this by using other applications that utilize my camera and a similar popup came.

How to resolve.

Got to SystemSettings -> Notifications -> Facetime

At the time, I had everything disabled. Makes sense. I don't want prompts or notifications.

I had to enable 'Allow Notifications'
Then set the ?Style? from 'Banners' to 'None'
This is the section that says "Banners appear in the uper-right corner and go away automatically. Alerts stay on screen until dismissed.' There are three little pictures and one of them will be selected having a blue outline.
I restarted my computer and now the prompt no longer comes up at all.

I do not have permission to upload images, but I attempted to upload a screenshot of my MacOs SystemSettings for the Facetime Notifications configuration.

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WalterG

Newcomer

This worked for me. Interestingly, I set FaceTime notifications back to "Banner" and the Reactions notification didn't reappear.

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CarlaA

Employee

Hello everyone,

Our team has confirmed that Apple is aware of this issue and is currently investigating it. As this is outside of the Zoom product, we are unable to provide a timeline for the fix.

Thank you for your patience!

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agrberg

Newcomer

Something doesn't add up and this confusing communication and buck passing is eroding trust.

`tl;dr` I am no longer experiencing the issue on macOS 15.3 with Zoom 6.2.11 🙌

I am unable to post images here so I've put them on imgur. In there you can see the following:

* I have all my FaceTime notifications on

* I do not experience this problem with Zoom

* I do experience the problem with Google Meet

My best summation of the issue is that Apple did do something dumb in macOS but Zoom has figured out how to address it and Google Chrome and/or Meet has not.

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