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Newcomer
Aug 20, 2025 11:31 AM UTC
Solved

translation function disappeared

I have enabled the translation function and have been using it for many many times.

However, it suddenly disappeared when I was scheduling a meeting last Sat.

I have checked that the translation function is still enabled and I have already updated my Zoom to the latest version.

When I start a new meeting, I cannot assign someone to be the translaor. Also, I cannot see the "earth logo" in the Zoom meeting.

I checked my recurring meeting and the "earth logo" still exist.

If anybody knows the solution, please help. I need the translation function urgently. Thanks!

storyhub
storyhubAnswer
Partner
Sep 1, 2025 10:10 AM UTC

Each meeting ID needs have language interpretation enabled. Edit the meeting in the web portal. Scroll to the bottom and enable "language interpretation.

If this works please click accept as a solution.

3 replies

storyhub
Partner
storyhubAnswer
Partner
Sep 1, 2025 10:10 AM UTC

Each meeting ID needs have language interpretation enabled. Edit the meeting in the web portal. Scroll to the bottom and enable "language interpretation.

If this works please click accept as a solution.

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MGSR
Community Manager
Community Manager
Oct 6, 2025 5:12 PM UTC

Hi @mc-hk!

Did you see the previous response from @storyhub?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

Translate