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qquichocho
Newcomer
Sep 28, 2021 3:47 PM UTC
Solved

Transcriptions

I have a Pro membership, but I need transcriptions for my ZOOM. I am one person and do not need 10 licenses. Help.

Thank you, Quentella 

    RN11_2Answer
    Community Manager
    Dec 8, 2021 2:53 PM UTC

    Hey @RLaVoie The transcript is automatically embedded within the audio and video file but is hidden by default until the recording is being watched. Per our KB article Audio transcription for cloud recordings 

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    5 replies

    Rupert
    Partner
    Rupert
    Partner
    Sep 28, 2021 3:52 PM UTC

    Hi @qquichocho 

     

    Live transcription are available in Pro. 

     

    Recording transcripts are only available in Business.

     

    Does this help you?

     

    Rupert

     

     

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      Explorer
      RLaVoie
      Explorer
      Nov 29, 2021 4:00 PM UTC

      I have a similar question. I see that Live transcripts are available in the Free and Pro versions. What is the difference between the Live transcripts and the Recording transcripts offered at the Business level? Is the accuracy about the same? 

       

      We can probably use the live transcripts, since they are available to save and view after the meeting... But would the recording transcripts be available as an add-on to the Pro plan (for those not needing 10 licenses)? 

       

      Thanks.

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        Community Manager
        RN11_2Answer
        Community Manager
        Dec 8, 2021 2:53 PM UTC

        Hey @RLaVoie The transcript is automatically embedded within the audio and video file but is hidden by default until the recording is being watched. Per our KB article Audio transcription for cloud recordings 

        Translate
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