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Rachie22
Newcomer
Oct 15, 2024 4:39 PM UTC
Question

"This meeting cannot be viewed from Germany"

Hi all! I've got this issue with my zoom accounts where users have been logging in fine up until last week, and now get the message that they can't view the meetings from Germany... When they and I are definitely not in Germany!? 

 

Any thoughts on why this is happening??!

Thanks so much!

R x

    3 replies

    Newcomer
    SteveCrago
    Newcomer
    Oct 15, 2024 7:38 PM UTC

    I'm getting this problem also. Some that try to join the meeting I have set up are told that they can't join, as they are in France or Germany or Barcelona.

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    Newcomer
    SteveCrago
    Newcomer
    Oct 15, 2024 9:46 PM UTC

    Issue was also occurring when trying to start a session in Web explorer. Got round it by unticking "Approve or block entry to users from specific regions/countries" in the Zoom meeting definition. I haven't been able to check if others that couldn't join, can join now, but will do.

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    MGSR
    Community Manager
    MGSR
    Community Manager
    Oct 24, 2024 3:59 PM UTC

    Hi @Rachie22

    Did you see the previous response from @SteveCrago?
    You may also check out this article for joining from specific countries/regions.
    If it has resolved your inquiry, please press the Accept as Solution.

    If you need further assistance, please let us know.

    Have a great day!

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