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Kseniya_V
Newcomer
Nov 5, 2024 11:32 AM UTC
Solved

There is no record, is it possible to restore it?

Hello everyone! I'm in trouble! I paused an important conference and then forgot to unpause it. Is there anything I can do? Or is it impossible?

@zoom

Tash_BalaguerAnswer
Employee
Nov 5, 2024 6:51 PM UTC

Hi @Kseniya_V 

 

Unfortunately, we can't capture the meeting if you forgot to unpause it.

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2 replies

Employee
Tash_BalaguerAnswer
Employee
Nov 5, 2024 6:51 PM UTC

Hi @Kseniya_V 

 

Unfortunately, we can't capture the meeting if you forgot to unpause it.

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CarlaA
Employee
CarlaA
Employee
Nov 13, 2024 5:10 PM UTC

Hi @Kseniya_V, I went ahead and marked @Tash_Balaguer reply as the accepted solution as it is currently not possible to capture a meeting that was unpaused. Please let us know if you need further assistance. Thank you! 

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