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Newcomer
Lancebaks
Newcomer
Apr 11, 2025 9:05 AM UTC
Question

Subscribed to Pro but meetings limited to 40 minutes

I have recently upgraded from Basic to Pro but I am still limited to 40 minutes for meetings.

1 reply

CarlaA
Employee
CarlaA
Employee
Apr 11, 2025 2:37 PM UTC

HI @Lancebaks, thank you for posting to the Zoom Community!

 

To troubleshoot your account still showing as basic, follow the steps outlined here: Troubleshooting paid account still showing as basic.

 

Thank you!

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