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Participant
Jul 11, 2023 11:52 AM UTC
Solved

Stop Synching Google Calendar with Zoom

I want to stop synchronizing my Google Calendar with Zoom to stop receiving calendar notifications through the Zoom app. But on the web portal, when I access Settings > Calendar, it shows a blank page. I already reloaded it, but it never works. Can you help me?

 

PS: I am the admin, and calendar integration is not active. See attached images.

leongrinAnswer
Participant
Jul 11, 2023 2:50 PM UTC

I just found the cause of the problem. There is a calendar integration setting on the profile page, which I just deleted it, as shown on the attached image. Thank you, Calvo.

12 replies

Partner
Jul 11, 2023 1:51 PM UTC

Have you tried with an other browser? Just to make sure that is not browser realated issue?

 

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leongrinAuthor
Participant
Jul 11, 2023 1:54 PM UTC

Just tried with the Edge browser, and the page is blank as it is when using Chrome.

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Partner
Jul 11, 2023 2:04 PM UTC

That's odd, and you can see all other pages? Only this one is not showing?

 

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leongrinAuthor
Participant
Jul 11, 2023 2:06 PM UTC

yes, this is only page that is not loading, as far as I noticed.

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Partner
Jul 11, 2023 2:13 PM UTC

Then just go on and open the developer tools on your browser and look at the console if you see any strange errors.

 

try to reload the page and check if the entry appears again...

Did you have a chance to use an other client? Just to make sure that is device realated issue?

Are you using Win(10/11), Linux or MacOS?

 

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leongrinAuthor
Participant
Jul 11, 2023 2:21 PM UTC

Dev tools images attached.

 

I am on Windows 10, and the problem is happening in both my laptop and desktop.

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Partner
Jul 11, 2023 2:39 PM UTC

Are you in an organization? I can see that you try to get to your own profile. Can you please go to the admin section and test if you can open the calendar settings...you will find them in admin section -> Account Management -> Account Settings -> Mail&Calendar -> Integrations

 

There you can disable the whole synchronisation

 

Pleas do not forget to accept this as solution if this helps.

 

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Newcomer
Feb 26, 2024 10:07 PM UTC

There is not "mail and calendar" tab under Account Management. Only 2 items to click: Account Profile,  Reports. Many categories across the top but no calendar. There was a message on the actual app that I hadn't finished setting up my profile. When I checked it showed that I had integrated Google calendar--grayed out and no way to "un-integrate". The images you show in this thread do NOT correspond to anything I able to access.   On Win 11

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leongrinAuthor
Participant
Jul 11, 2023 2:46 PM UTC

There is no account settings option showing up for me. Pls see attached image.

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leongrinAuthorAnswer
Participant
Jul 11, 2023 2:50 PM UTC

I just found the cause of the problem. There is a calendar integration setting on the profile page, which I just deleted it, as shown on the attached image. Thank you, Calvo.

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Newcomer
Jul 13, 2023 6:38 PM UTC

Thank you! I had this issue too - I could NOT figure out why zoom took all of my Google calendar events and made them into Zoom events 🙄

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Partner
Jul 11, 2023 2:51 PM UTC

Of course I missed this one ;)....great thanks for the information!

 

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