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Explorer
Jan 24, 2022 5:54 PM UTC
Solved

Spotlighting and participant unmute

if i have someone spotlighted and all other participants are 'muted'....

does the spotlight prevent participants from un-muting themselves to make a comment?

it might have just user error, but a participant couldn't unmute themself.

thanks.... eric

    jeremyjustin
    Employee
    Jan 24, 2022 6:38 PM UTC

    Hi @electrum thank you for your post here on the Zoom Community! The spotlight feature only impacts the video or video screens that people in the meeting will see. It does not impact the audio piece or having someone be able to mute themselves. 

     

    Now, if the host has muted all, they can check a box to allow participants to unmute themselves, or not. If the host is not allowing people to unmute they would not be able to and perhaps that is a factor in your scenario.  Some more information on muting all https://support.zoom.us/hc/en-us/articles/203435537-Muting-unmuting-participants-in-a-meeting

     

    If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

    1 reply

    jeremyjustin
    Employee
    Employee
    Jan 24, 2022 6:38 PM UTC

    Hi @electrum thank you for your post here on the Zoom Community! The spotlight feature only impacts the video or video screens that people in the meeting will see. It does not impact the audio piece or having someone be able to mute themselves. 

     

    Now, if the host has muted all, they can check a box to allow participants to unmute themselves, or not. If the host is not allowing people to unmute they would not be able to and perhaps that is a factor in your scenario.  Some more information on muting all https://support.zoom.us/hc/en-us/articles/203435537-Muting-unmuting-participants-in-a-meeting

     

    If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

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