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Newcomer
apap
Newcomer
Dec 27, 2022 12:55 PM UTC
Question

Setting the time format

I have downloaded the windows version. When I tried to schedule a meeting the time format is in US mode. When I try to switch to the format I like, I am connected to myaccount page on the web. There the format is the preferred one.

Using the settings on the windows app it directs me back to the zoom.us settings page.

 

What can I do to have the same format in all platforms I am using my account?

 

Thanks

      8 replies

      ArvinG
      Employee
      ArvinG
      Employee
      Dec 28, 2022 4:28 PM UTC

      Happy Holidays! To clarify when you say “time format” did you mean: 

      a. Time Zone (I.e Eastern Time, Central Time, etc.)

      b. Date Format (mm/dd/yy) or 

      c. Time Format (12 hour, 24 hour)?

       

      If you find this information helpful, please click on "Accept as Solution".

      If you have further questions, please reply, we're happy to help.

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      Newcomer
      ctendian
      Newcomer
      Feb 24, 2023 2:35 AM UTC

      How to change Time format to 24 hour?

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        Participant
        colin_thames
        Participant
        Jan 4, 2023 11:43 AM UTC

        I am assuming apap means the date format.  The latest update to the Windows and Mac versions has changed the Schedule meeting date format from UK (01/04/2023) to US (04/01/23).  Checking  and/or changing the required date format to dd/mm/yy in profile settings makes no difference.  This is incredibly annoying for anyone in the UK and needs fixing urgently.

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          ArvinG
          Employee
          ArvinG
          Employee
          Jan 4, 2023 7:33 PM UTC

          Apologies for the frustrating experience. It looks like you made the right change from the web portal but for some reason that time format change isn’t reflecting in the Zoom client. Can I ask that you also submit a support ticket here so we can further check >> https://support.zoom.us/hc/en-us/requests/new

           

          If you find this information helpful, please click on "Accept as Solution".

          If you have further questions, please reply, we're happy to help.

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          xndr
          Explorer
          xndr
          Explorer
          Jul 15, 2023 6:39 PM UTC

          Why advise to open a support ticket when it will be closed automatically, without even a look-in?

          To treat customers this way  - especially when the time & trouble means free labour for Zoom - is a bit churlish.

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            xndr
            Explorer
            xndr
            Explorer
            Jun 18, 2023 12:25 PM UTC

            Setting the time and date format using profile editor at My Zoom Profile also makes no difference on the Linux version.
            Does seem a bit daft that a centrally controlled variable does not roll out to the client.

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            Newcomer
            jeffhochberg
            Newcomer
            Dec 13, 2024 5:57 AM UTC

            Same thing is happening to me - I have my profile configured for 24-hour time yet the client doesn't honor/reflect the setting.

             

            I included a screenshot to demonstrate this.

             

            I guess I can open a ticket, though; as was mentioned earlier, I get the impression that support tickets aren't even reviewed. Not to mention...Zoom continues to make it more and more difficult to open support cases.

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