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Newcomer
Jan 23, 2023 10:36 AM UTC
Question

Screen share on android does not appear as option - only whiteboard

I have encountered an issue with a participant joining via Zoom app on android.

We need to watch them complete a task while sharing their screen.

However, when asked to share their screen, the participant only had one option to share (whiteboard) - there were no other options.

Host permissions had been allowed for participants to be able to share their screens.

Any ideas what could be causing it? 

    2 replies

    Newcomer
    Jul 10, 2024 1:45 PM UTC

    I have the very same issue on my Macintosh running operating system Sonoma 14.5.
    I am made co-host and see that anyone can share screen (I can control that option as well), but the option to share is not even grayed out for me, it simply does not appear.

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    MGSR
    Community Manager
    Community Manager
    Jul 16, 2024 5:43 PM UTC

    Hello @emzilio and @Jorge777 

    Welcome to the Zoom Community! We're glad to have you here.

    We recommend first checking this article to see if your devices meet the minimum requirements for screen sharing and then following the troubleshooting steps provided.

    Let us know if you need further assistance. 

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