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Explorer
Aug 5, 2022 1:31 AM UTC
Solved

Screen is a patch translucent green and video lagging

My Zoom video has suddenly turned a translucent green and my video is lagging badly. I've seen previous posts with a similar issue but none of the solutions offered have worked.  I've uninstalled and reinstalled as well.Any other ideas?

    RLO1444Answer
    Newcomer
    Aug 30, 2022 1:56 PM UTC

    You are my hero JDB1.  Your method worked for my Surface Pro 6 (running Windows 10).  

    16 replies

    Explorer
    Aug 17, 2022 11:22 PM UTC

    Mine is now fixed.   2 things - go to the Zoom Settings, under Video, Advanced, unclick the 'Accelerator' buttons, and then restart.   Then I uninstalled the program from the Windows Settings, (Before I uninstalled it a different way...),   Restarted again, then reinstalled Zoom.   

    And YAY normal colouring...

    Hope this works for you.

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    RLO1444Answer
    Newcomer
    Aug 30, 2022 1:56 PM UTC

    You are my hero JDB1.  Your method worked for my Surface Pro 6 (running Windows 10).  

    Translate