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Explorer
May 19, 2023 10:27 AM UTC
Question

Scheduled meetings cancelling

Hi,

 

We have been having an issue for some time now where our scheduled meetings are being cancelled automatically shortly after the invite being sent and accepted.

 

When the invite & link is re-sent it seems to be ok but this is confusing clients so is not ideal !

 

The meetings are mostly 1-1, single date meetings.

 

We use Windows 10.

 

Has anyone experienced anything similar ? and if so, were you able to find out what the issue was ?

 

Many thanks 🙂

    3 replies

    Newcomer
    Jun 19, 2023 7:16 PM UTC

    Same problem! Did you find out why?

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    fieldsAuthor
    Explorer
    Jun 21, 2023 2:53 PM UTC

    Hi,

     

    We raised the issue with Zoom support - they provided links to completely remove & then re-install the latest version of Zoom (including the plug-in). So far, so good ! They were really helpful.

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    Newcomer
    Aug 12, 2024 3:57 PM UTC

    After 30 minutes of starting a restarting ... we just gave up.  Too many meetings scheduled.  I have canceled everything and am only invited people by email b/c I do not know what else to do.  

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