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Explorer
Nov 11, 2021 5:18 PM UTC
Solved

Retrieve a non-saved chat

Hi,

 

How can I retrieve a non-saved chat from a todays meeting?

    Bort
    BortAnswer
    Employee
    Nov 11, 2021 5:27 PM UTC

    Unfortunately, chat logs are not recoverable if they were not saved. I would suggest enabling the Auto Saving Chats option in your web settings, so that any meetings you host on the desktop client will automatically save a copy of the chat transcript locally on your computer. 

    7 replies

    Bort
    Employee
    BortAnswer
    Employee
    Nov 11, 2021 5:27 PM UTC

    Unfortunately, chat logs are not recoverable if they were not saved. I would suggest enabling the Auto Saving Chats option in your web settings, so that any meetings you host on the desktop client will automatically save a copy of the chat transcript locally on your computer. 

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    LW7600Author
    Explorer
    Nov 11, 2021 5:35 PM UTC

    Thank you Bort.

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    Newcomer
    Mar 3, 2022 6:56 AM UTC

    I rarely want to have a chat saved, but when I do want to, I don't remember to do it. I'd like there to be a reminder - do you want to save the chat? Is there a place to request this, or is this request on the books already?

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    Bort
    Employee
    Employee
    Mar 3, 2022 2:52 PM UTC

    You can certainly visit our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team. Thanks!

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