requiring passcodes

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i've setup a passcode to enter meetings, but no one i send the invites to gets asks to enter the passcode. i want all participants to have to enter the passcode

J

jpdaBakerAnswer

Explorer

thank you nancy, we were able to find the settings in there to enable the effect we wanted.

thanx again, j p

nancyc

Employee

Hi jpdaBaker,

By any chance are you using a free account? Free accounts have passcodes turned on by default. If you are not using a Free account, please check your Account Settings > Security. Here is a link with specific details on how to turn on passcodes in your account: Zoom-Meeting-and-Webinar-passcodes

Please consider marking as "solution accepted" if this suggestion remedies your issue.

Thank you,

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J

jpdaBakerAuthorAnswer

Explorer

thank you nancy, we were able to find the settings in there to enable the effect we wanted.

thanx again, j p

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E

Ezekiel12

Newcomer

Please can I still create a meeting without using the Passcode, I am not able to turn off the passcode option

I am using the paid version , however, I get this option

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nancyc

Employee

Hi Ezekiel12,

It looks like you have two issues here. One is that you are showing a screenshot of a basic (free) account which has passwords enabled by default. If this is a paid account, you have the option of turning off passcodes but adding another security item such as a waiting room.

I suggest checking with your Admin first to make sure you have a license assigned. Then you can customize your Security settings.

thanks!

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