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Newcomer
Jun 28, 2024 9:11 PM UTC
Question

Regarding music audio issue

Hello all :

 

     Recently I found some of my students which they have trouble to hear the music that I played during the meeting ( though not all of them .. ) . But they can all hear me talking during the meetings. ( which I find it very strange about it ) . How can I solve the problem , please let me know .

 

  Thanks in advance 

2 replies

Newcomer
Jul 2, 2024 7:44 PM UTC

Hello.  I am having the same issue.  Can someone help me? I am using a PC -- Dell XPS.  Any help is greatly appreciated.

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MGSR
Community Manager
Community Manager
Jul 8, 2024 10:45 PM UTC

Hello @yschong and @ChurchMusician 

You can check out this article for Configuring professional audio settings for Zoom Meetings and it's prerequisites.

If you need further assistance, please let us know.

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