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Newcomer
Jun 18, 2024 11:50 PM UTC
Question

recover previous recordings after account is downgraded to basic

recover previous recordings after account is downgraded to basic

 

1 reply

Bri
Community Manager
Community Manager
Jun 26, 2024 3:45 PM UTC

Hi there 👋If you were previously able to create cloud recordings, you would need to subscribe to a paid plan again within 30 days before deletion.

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058550 

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