Recording possibly failed, please help confirm

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Someone else with a paid Zoom account started a meeting, then made me host (I do not have a paid account). I began recording to the cloud (not to my own device because I do not have sufficient space), but the user who initially started the meeting left early. After I ended the meeting (long after the meeting starter had left), the popup for processing did not appear on my end. Does this mean the recording is gone forever?

Recordings

ArvinGAnswer

Employee

Hello @Heckface – The recording should be sitting in the original host's Zoom Account. You probably don't see the pop up because that only happens when you record locally. Have you checked with the original meeting owner if they see the recording on their side?

ArvinGAnswer

Employee

Hello @Heckface – The recording should be sitting in the original host's Zoom Account. You probably don't see the pop up because that only happens when you record locally. Have you checked with the original meeting owner if they see the recording on their side?

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