RE: Unable to Get Zoom Conversion Files After Hosting Meeting

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Hi Team,

I hosted a meeting on the 3rd of June, 2025 but up to now I am unable to get the conversion files, and neither did the meeting convert to get the recordings.
I am using a Windows device, windows 11 pro, Zoom version 6.4.12.
I have already tried searching for the conversion files in the Documents and Downloads location but found none. I checked specifically under the Zoom folder.

Please assist. Thank you.

Recordings

storyhub

Partner

Sounds like you don't know the actual storage location for the recording on your local computer.

If you made a local recording and not a cloud recording then goto settings > recording > storage location then click open.

If this works please click accept as a solution.

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D

dandugan

Newcomer

Same thing happened to me July 11, 2025. I have a paid account. I clicked record and chose "cloud." The announcement played that recording was in progress. When I look on the Zoom Workplace on-line it says "no recordings."

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