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Newcomer
May 1, 2024 5:49 PM UTC
Question

Pro account is not working

Even After payment is deducted from credit card pro subscription is not activated

2 replies

Explorer
Dec 9, 2024 4:38 AM UTC

I am facing the same issue. When I log in, I get the message that my invoice is pending payment, although it is paid. 

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MGSR
Community Manager
Community Manager
Dec 17, 2024 9:01 PM UTC

Hello @PSIMUMBAI,

I'm sorry for the inconvenience and late response.

Upon checking, your account license is already active. 

Please let us know if you need further assistance.

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