Skip to main content
Newcomer
Kate83237
Newcomer
Oct 21, 2022 2:22 PM UTC
Solved

Please help me figure out how to download the video

Today I recorded a video of the conference in the zoom cloud. I don't have a paid subscription. I can't watch it. In order to find this video, should I sign up for a paid subscription? Or is my video already lost? Thanks for your attention.

    ZOTAnswer
    Employee
    Oct 23, 2022 5:05 PM UTC

    When you were a paid user, you can use cloud recording. After you canceled the subscription, the recording data is not deleted.

    If you be the paid user again, you can confirm the cloud recording data.

    View in thread

    2 replies

    Employee
    ZOTAnswer
    Employee
    Oct 23, 2022 5:05 PM UTC

    When you were a paid user, you can use cloud recording. After you canceled the subscription, the recording data is not deleted.

    If you be the paid user again, you can confirm the cloud recording data.

    Translate
    Newcomer
    SC10
    Newcomer
    Aug 5, 2023 9:55 PM UTC

    i just recorded a video and can't find it.   I have a free subscription but i just updated because I could not get help.

    Translate
    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.