Hi!I'm adding a question to the common running theme of background blur problems. I am operating on a Mac, and have already tried:turning off the background blur - it was never onreinstalling the Zoom app (no change)changing my camera (I am using a webcam, but Zoom does the same thing to the built-in camera)comparing other apps (they do not blur my background, the room is 100% clear)comparing to Zoom on my phone (it has a 100% in-focus background)There doesn't seem to be an option for submitting a ticket, and the AI bot has gone round in circles. Any suggestions? With curly hair the background blur is quite strange and very noticeably creating a blurred halo around my head 🙂

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permanent background blur - this app only

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Hi!

I'm adding a question to the common running theme of background blur problems. I am operating on a Mac, and have already tried:

turning off the background blur - it was never on
reinstalling the Zoom app (no change)
changing my camera (I am using a webcam, but Zoom does the same thing to the built-in camera)
comparing other apps (they do not blur my background, the room is 100% clear)
comparing to Zoom on my phone (it has a 100% in-focus background)

There doesn't seem to be an option for submitting a ticket, and the AI bot has gone round in circles. Any suggestions? With curly hair the background blur is quite strange and very noticeably creating a blurred halo around my head 🙂

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Diazocat

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100% this! Why is it defaulting to a blurry background?

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pedroespecial

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I have the same or a similar issue and have done all that you have.

One thing I have noticed is that when I first start my video from a source, it is fine for a fraction of a second and then the blur occurs. If I switch off my video feed and back on, I get a glimpse of the original video before it goes bad. Also switching feeds does the same thing.

I wonder, do you also experience this 'moment of clarity'?

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