Otter.AI - How to block from joining meetings?

I'm trying Blocking users in specific domains and adding otter.ai as blocked

(https://support.zoom.us/hc/en-us/articles/4403624900109)

I just had this experience with a person somehow enabling their Otter.Ai assistant to enter the meeting representing them. This is a HUGE PRIVACY issue.  Is Zoom doing something to provide a way for hosts to block these AI applications? 

We have dug into this with further to understand the Otter.AI process. We have learned that some users choose to allow for the Otter.AI bot to scan/join all meetings within their Calendar service - and will join every meeting automatically even when they do not personally attend. I would recommend reaching out to your Zoom CSM - we have requested to have Zoom block all Otter.AI bots from joining our internal links and they are working on this now. Its our understanding that Zoom is fully engaged with Otter.AI and is looking for a resolution immediately.  In the interim, we have advised our users to remove any user with the surname of "OtterPilot" as that will never change. 

We were just told from Zoom Customer Support that we can't block Otter.AI. We did a little sleuthing and learned that the location of the Otter users were all Boardman, Oregon, so we are blocking users from that location in our settings. It's a start to prevent access until something can be created to block this.

I recently encountered a situation where someone enabled their Otter.Ai assistant to join a meeting on their behalf. This presents a significant privacy concern. Is Zoom taking any steps to allow hosts the option to block such AI applications from entering their meetings?

Every once in a while we'll get an Ai Assistant in our Zoom Meetings. It's not an issue of having that one person have the recording, but often times the Otter.Ai assistant has the setting enabled sends out an emails to all attendees: a Live Notes email, and a Meeting Summary. We record all our meetings and send out a meeting recap with highlights of the meeting and action items, so all attendees get multiple emails on the same topic. We recently had Otter.Ai come into a meeting and was recording and when we removed it, it also stopped our recording...a big issue that folks might not realize.

We have advised our users to enable the waiting room feature and do not admit the bots. This is not ideal and an extra step, but it does give our community more control.

Please zoom support provide administrative means of disabling auto pilot from joining our sensitive meetings because my clients totally do not want it, as it poses security threat for information

This is a major security concern. HIPPA or FERPA, anyone? We've had parents in IEP meetings asking about it, and a lawsuit seems like the next step. Special Education, school nurses, all have strict privacy standards that otter.ai can't meet. We blocked the domain and extensions but the AI bots still get in and record sensitive data. I wish something could be done about this for protected student and health data, before it becomes a legal nightmare.

We discovered that Otter.ai and others were getting credentials to join the zoom call from scanning the user's google calendar. We've been able to block the most common offenders from Zoom and Meet by adding/finding otter.ai and company in Google Admin API sections, but that only works in our case because most of the offending AI are getting in via Google Calendar. Any users doing some shadow IT and giving access to Zoom events by another channel is still going to be a challenge.