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Explorer
Jul 30, 2024 4:04 PM UTC
Question

Only frozen on my end

Has anyone had issues with being on a zoom mtg where you can hear and see the others and they can see you fine, but you can't navigate any of the features? They are all frozen. This has happened a couple of time now. I can't reduce or enlarge the screen to full size and I can't do anything else, ie unmute or chat. I couldn't even close zoom today. The only way is to restart my laptop. I use Mac Airbook. Everything else on my computer responds, it's only zoom that does this. Any suggestions?

Thanks, T

5 replies

Partner
Jul 31, 2024 8:06 PM UTC

Yes...I'm in a Zoom and having the exact same thing occur.  Mac Sonoma 14.5. Zoom client is fully up to date.  Will need to Force Quit to get out of it. Frustrating.

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TF_singerAuthor
Explorer
Aug 5, 2024 10:08 AM UTC

Wonder if it's an issue with Sonoma then? Not sure how it can be fixed unless Mac fixes it on their end 🤐

 

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Explorer
Aug 1, 2024 12:24 AM UTC

Yes!!!! I just posted my question on this topic this morning. And I have to force quit it and go back in also.

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TF_singerAuthor
Explorer
Aug 5, 2024 10:09 AM UTC

Do you use Mac too?

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Explorer
Aug 5, 2024 11:29 AM UTC

Yes,  Mac desktop which is up to date.

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