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Newcomer
May 31, 2023 11:07 PM UTC
Question

not receiving confirmation email to get link to sign in a meeting

I've been using Zoom almost weekly for at least 6 months and have had no trouble getting in the meeting.  I pay for the meeting then I get another email to Register my name etc.  Usually after I registered I receive an email that has the link to join the meeting.  The last two weeks I register, the email disappears and I never receive the email to join.  Very frustrating since I pay for these and they are non refundable.  Nothing has changed, same computer and email. Help!

3 replies

Newcomer
Jun 5, 2023 11:29 AM UTC

I am having the same issue and getting very frustrated with not being able to contact zoom support at all, just because I have an unpaid account. 

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Newcomer
Feb 25, 2025 5:04 PM UTC

Did you ever get any assistance or advice.  I am experiencing the same problem

 

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Newcomer
Feb 25, 2025 5:55 PM UTC

No assistance/ advice or resolution to this issue. ZOOM Customer Service does not exist for people without a paid account unfortunately. Now I have 'register & join' for meetings each time once they have started. 

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