Not given the option to pass host

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Hi, I just tried to pass on host to another at the start of the meeting. When I hover over participants name and click on MORE it only gives me the option of PIN and CHAT. The Co-Host tab is switched on in settings and had no problems in a previous meeting. What am I missing ?

S

smsummersAnswer

Explorer

Thanks for the assistance. My problem was resolved. I opened the meeting through the participant link instead of through the account.

J

JepZoomie

Employee

You can only pass the host privilege if you are the current host of the meeting.

If you want to make someone a co-host, make sure that you are the Host or Co-host of the meeting.

Also, kindly check your Account Management > Account Settings > In Meeting (Basic) > and enable Co-Host (This is different from your Personal Settings).

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S

smsummersAuthor

Explorer

That setting is enabled under Account Management. I am one of the hosts that is able to make someone co-host. I was able to do it with a meeting last month. I'm not sure what else to look for. Everything looks to be set the same for the meetings.

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J

JepZoomie

Employee

Thank you for confirming that, can you send a screenshot of your Personal Settings where it will show that the Co-Host is enabled?

After that, create a test meeting and see if you will then have the option to make someone as host, if not, kindly send a screenshot.

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S

smsummersAuthorAnswer

Explorer

Thanks for the assistance. My problem was resolved. I opened the meeting through the participant link instead of through the account.

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