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Explorer
Oct 1, 2025 3:03 PM UTC
Question

No toolbar, only mute button on android phone

Joined a meeting today and there was no option to turn my camera off, check chat, see participants are otherwise participate in the meeting. The toolbar was completely gone. I thought it was due to that particular meetings settings however I started my own meeting and the issue persisted.

 

The only button at the bottom was the mute button. Can not swipe up or down to find the toolbar or invite link. There is no leave button when swiping from the top or hitting the back button. Clicked both sides of the meeting screen, every corner and every place but the toolbar, 3 dots, etc are not there. Latest update was 09/16 and my meeting on 09/29 did not have this issue.  Restarted my phone, uninstalled and re-installed zoom, checked settings to make sure that the meeting settings have "always show meeting controls" turned on.  

 

Is there an update or patch that is missing? Why are all the controls for the meeting gone? 

Been using zoom for 5 years and am at a complete loss as to next steps. Any help is appreciated.  Thank you 

24 replies

Newcomer
Oct 16, 2025 4:27 AM UTC

Version 6.5.11 (32752) is good. I have tested it. My device is Galaxy Tab A7 Lite.

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MGSR
Community Manager
Community Manager
Oct 16, 2025 5:16 PM UTC

Hello Community Members,

Thank you for your patience. Our engineering team has identified the issue and is actively working on a solution. We’ll continue to provide updates in this thread as we make progress. In the meantime, we truly appreciate your understanding.

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Newcomer
Oct 17, 2025 5:12 AM UTC

mine and my friends is not working either, i hope it gets fixed soon, being a leader and not having them is somthing else thank you

 

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Newcomer
Oct 17, 2025 2:27 PM UTC

It's unbelievable you have these kinds of regressions in the product and have not had a fix in 17 days! 

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Explorer
Oct 22, 2025 2:14 PM UTC

It's time to rollback the update or fix.  A month of this issue is NOT ACCEPTABLE.

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MGSR
Community Manager
Community Manager
Oct 22, 2025 6:39 PM UTC

Hello Community Members,

Thank you for bringing it to our attention.  We acknowledge your experience and confirm Zoom Android v6.6.5 will resolve it for you.  This version is in the process of being released to the Play Store.  Please update when it is available.

Let us know if you have any additional concerns.

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MGSR
Community Manager
Community Manager
Oct 27, 2025 4:32 PM UTC

Hello Community Members! The 6.6.5 version is now available on Android devices. Kindly let update your Zoom apps and let us know if you need further assistance. Thank you!

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Explorer
Oct 27, 2025 6:07 PM UTC

Fixes issue with Mute button as only button.  I can see entire toolbar at bottom of screen.

 

DOES NOT FIX audio switching; No button on top left, in tool bar, menu options, and/or profile settings.  AUDIO SOURCE SWITCHING BUTTON STILL MISSING.

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