My Zoom recording only captured audio

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My zoom recording only captured audio via m4a file. Is there any way to view the video ? Perhaps convert it to an MP4? I tried a third-party tool Zamzar - - it converted it to MP4 - but still no video.

it was an announcement from my 93 year old mom. Any help would be so greatly appreciated!

chrismenard7Answer

Partner

Unfortunately, if you can't find the MP4 file, the audio can't be converted. Even if you convert the audio, the M4a is just audio, not video - as you experienced with Zamzar. By chance, are you sure there aren't at leave two files available? I added a screenshot. Notice I have an MP4 and an M4A. I'll check on Zoom's website to see if you have two files.

I hope this helps, and I hope your video exist. If this answers your question, please accept as solution.

chrismenard7Answer

Partner

Unfortunately, if you can't find the MP4 file, the audio can't be converted. Even if you convert the audio, the M4a is just audio, not video - as you experienced with Zamzar. By chance, are you sure there aren't at leave two files available? I added a screenshot. Notice I have an MP4 and an M4A. I'll check on Zoom's website to see if you have two files.

I hope this helps, and I hope your video exist. If this answers your question, please accept as solution.

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