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Newcomer
vegterrien
Newcomer
Mar 22, 2023 11:12 PM UTC
Question

My Fitness class and clients were able to hear me and not the music

For 3 years I have been teaching fitness classes and doing one-on-one fitness sessions with clients...I always have music playing...today, my clients could only hear me and no music...I also have also played videos for class they cannot hear them either ...did something change. Thank you Terrie

      4 replies

      Newcomer
      AnaX
      Newcomer
      Mar 23, 2023 3:37 PM UTC

      Hello Terrie, did you find any solutions? I had the same problem yesterday 2023-03-22 for the first time during 3 years as well on my dance class. I've tried/checked all settings, deleted and dowloaded up to date zoom app, downloaded up to date iOS on my Mac (Catalina 15.10.7). Nothing helps! Before yesterday's class I had a zoom update and I think this problem connects to that update. If you have any suggestions, please share it!

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        Newcomer
        DancingErin
        Newcomer
        Apr 10, 2023 6:24 PM UTC

        The same thing is happening to me with my dance classes.  Zoom must be blocking it, but I have annual license with ASCAP so I don't know why they're doing this all of a sudden 

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        Newcomer
        Scoster
        Newcomer
        Apr 25, 2023 5:46 PM UTC

        I am experiencing the same issue with Hybrid fitness classes using a dual mic system.  We've used the same setup for about a year. Voice is very clear, music is suddenly completely missing, or very spotty and garbled for those at home! I tried different options in the audio settings but can't seem to get it to work as before. 

         

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        Fit-Cut-Pro
        Explorer
        Fit-Cut-Pro
        Explorer
        Nov 14, 2024 7:38 AM UTC

        Hello Scoster,

        I'm going to try and help you.

         

        First, I highly recommend that you use our special workout timer and overlays Zoom app, especially made for online workouts, it will really upgrade your fitness classes - you can get it here:
        https://marketplace.zoom.us/apps/4cApKG12TJW21YzHCn3sYw

         

         

         

         

        Secondly, you are welcome to reach our support team after signing up (www.fit2.live), and we will personally help you figure out the tech problems you after facing.

        We are helping online trainers on a daily basis 🙂

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