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Newcomer
Jul 5, 2021 4:43 AM UTC
Solved

my device disconnect someone share screen why

i joned to zoom meeting. host share screen my device auto disconnecting Why this Happening ?

    Employee
    Jul 9, 2021 2:33 PM UTC

    Hello @Nisal,

     

    The most common cause is not having the latest version regardless of device you're using. Please ensure that you download the most updated version from our Download Center.

     

    If the issue persists even after updating to the latest version, please have this reported to our Technical Support Team so that they can collect logs and investigate accordingly.

     

    I hope this helps.

    2 replies

    Employee
    Jul 9, 2021 2:33 PM UTC

    Hello @Nisal,

     

    The most common cause is not having the latest version regardless of device you're using. Please ensure that you download the most updated version from our Download Center.

     

    If the issue persists even after updating to the latest version, please have this reported to our Technical Support Team so that they can collect logs and investigate accordingly.

     

    I hope this helps.

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    MGSR
    Community Manager
    Community Manager
    Oct 11, 2024 7:13 PM UTC

    Hi @Nisal!

    Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

    Have a fantastic day!

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