Skip to main content
Newcomer
Dec 17, 2024 7:32 PM UTC
Question

My caller could see my background and my face. I could only see his background - not his face.

Not sure why both of our videos were on, but I could not see his face, only his background.  Is the problem on his computer, or mine.  We both could see my background and face.

1 reply

Partner
Dec 18, 2024 2:09 AM UTC

Hi There,

It happens when you forget to open the camera physical setter over camera.

Translate