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Newcomer
May 9, 2023 1:25 AM UTC
Question

Music Teacher - I can't hear my students play

I am a music teacher and I teach a lot over Zoom. The new update is awful. I cannot hear my students play the guitar. I have even turned the original sound for musicians on and it still doesn't work. Is anyone else having this problem? 

    5 replies

    Newcomer
    May 23, 2023 9:50 PM UTC

    Yes. I changed the audio settings.  “Original sound for Musicians” wouldn’t work, so I changed the setting to “zoom optimized audio” & I used the “Low” setting. It worked for a piano lesson. I still have to try this setting with a group in the same room on the other end of zoom. 

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    Newcomer
    Jun 1, 2023 2:30 PM UTC

    have you tried this with the group?  Do you still recommend this?

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    Newcomer
    May 24, 2023 12:13 AM UTC

    Make sure your students use the same setting on their devices. The noise filtering happens at the source microphone. 

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    Newcomer
    Jul 13, 2023 8:48 PM UTC

    I've also struggled immensely with hearing my students since the update, despite spending time troubleshooting audio options with them. I've even needed to reschedule some lessons. I'm relieved to have found the solution in the replies to this post. 

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