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Newcomer
Apr 17, 2024 12:32 PM UTC
Question

Micro not working with Lenovo laptops

Hello, our users use Lenovo laptops, and many of then have problems with the microphone, in the sense that other participants do not hear them or hear a very disturbed voice.

PC's are updated to las Windows 11 version and the micro with other platforms, like Teams, work.

We tried all common solutions, update driver, remove other software possibly interfering with micro but nothing changed.

Did anyone had same problem?

Thanks.

GinoDS

3 replies

Newcomer
May 15, 2024 4:02 AM UTC

The same happens to my office laptops which are using Lenovo Thinkpad E14 Gen 4. Have logged a support ticket with zoom. 

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Newcomer
Apr 1, 2025 8:52 AM UTC

Same problem.

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MGSR
Community Manager
Community Manager
Apr 10, 2025 2:54 PM UTC

Hello @R-C-B,

Welcome to the Zoom Community! We're glad to have you here.

Kindly check out this article for troubleshooting speaker and microphone issues.

Let us know if it helps or if you need further assistance. 

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